Warranty Policy

You make the world spin!

Products sold by Royal Ciclo and Royal Pro Division will be covered by warranty, as long as they fall into the following situations:

Procedures:
Products purchased in Brazil:

Product within the warranty period according to the product label; Manufacturing defect. The consumer must contact the store where they purchased the product so that the retailer can contact Royal Ciclo or Royal Pro.

Products purchased outside Brazil:

Royal Pro does not cover warranties for products purchased outside Brazil, but provides technical assistance and maintenance. In this case, you must contact us via email: [email protected] or phone (47)3521 0206

The warranty does not cover:

Defects or damage caused by misuse of the product, defects caused by unauthorized modifications or repairs, accident, alteration or improper installation.

Warranty Claim Opening

Hello! Welcome to the Royal Ciclo warranty claim form!

To proceed with your service, please fill out the fields below with the requested information about the problem you encountered. This way, our team can analyze the case and assist you in the best possible way.